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Throughout over 25 years of consultancy, we have helped hundreds of businesses. We are confident that we have the necessary experience to help your business improve.
Services
Success Stories
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Hub Review
The community nursing and therapy team had undergone substantial change. The new system was not coping with the demand being placed on it. WLP were requested to understand the causes and opportunities to resolve. Our consultant Mapped the system and analysed SystmOne data to understand demand and capacity. Clinicians and GPs were interviewed and surveyed to understand Read More... -
Recruitment in an Industry Undergoing Radical Change
This NHS multiple site GP practice in Norfolk required advice to re-define the business manager role. They needed to recruit the right person, someone with a successful track record in business and with proven profit responsibility. This person also had to be capable of steering the practice during a period of radical change within the Read More... -
Internal Home-care Service Improvements
A Council has an excellent internal home-care service. Prior to the change it was perceived as expensive and there were times when care needed to be delivered but there wasn’t sufficient staff available. We developed a new shift system for staff to lead its implementation. The care demand profile was used to develop a shift Read More... -
Small Medical Devices Supplier Obtains ISO 9001
A very small medical devices supplier, a UK distributer for US manufacturers, was referred to us because they had to obtain ISO 9001. They had tried twice and failed. There are just 2 people in the organisation. We gave them support with 4 visits over a period of 6 weeks with the client carrying out Read More... -
Streamlining Social Care Payments
With 10,000 invoices received annually from external homecare agencies, this project was aimed at improving BVPI8, relating to the timely payment of invoices. The difficulty of reconciling invoices and management information was causing late payment and putting undue pressure on smaller providers. Lean Six Sigma and other techniques were used to understand the process and Read More...