Is digital transformation the a silver bullet to solve all business problems? It certainly seems to be presented as such in some quarters. “Digital transformation is 30 per cent technology and 70 per cent people” I came across this quote Chris Dobbrow, vice president of Augury, and a champion of digital transformation in manufacturing. He Read More...on
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WLP is a UK business consultancy service that has enjoyed over 25 successful years of helping business grow.
When “the way we have always done it” isn’t causing any problems and the system is coping, there’s very little incentive to make changes. But when things start to go wrong and no one is sure why, it’s time to review the processes and look for improvements. This is a common situation that WLP are Read More...on
McDonalds are trail blazers for the digital technology revolution. They have lead the way in the adoption of self-service technology and have transformed the general perception of kiosks and touch screens. There are three lessons that other customer facing organisations can learn from the McDonalds revolution and it began by McDonalds recognising the problems they Read More...on
In my last blog post, I talked about three steps to improving productivity in made-to-order manufacturing environments. These steps were: Establish standard processes using standard inputs Ensuring information and manufacturing flows Automate or Autonomate In this article I want to explore the step carried out prior to any of these, that was briefly touched upon Read More...on
A lot of companies record a lot of data. Financial information, orders, process data, people data, quality data, outcome data. This data is often used to check whether things are OK or not. What about using this data to answer those questions we’d love to answer? Such questions include: Why is my rework so high? Read More...on
It’s a problem-solving technique with proven results, yet Six Sigma is sometimes equated with using a sledgehammer to crack a nut. However, if you get to grips with working inside its structure and understand the tools it employs, Six Sigma can transform the performance of your business. So, how does it work? There are three Read More...on
I recently spent time with a client who had quite a few problems! Most businesses have problems, but these were costing a lot of money. Just to help these problems seemed to occur in a random manner. Many attempts to solve them had appeared to succeed (until they recurred), and some of them had disappeared Read More...on