Do you remember when you had to lock each individual car door manually? Then came the revolution of ‘central locking’. After that ‘remote central locking’. They used to be a feature or even an optional extra. Today though, they’re an expected standard on a new car. Our expectations and needs have evolved as the product Read More...on
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WLP is a UK business consultancy service that has enjoyed 25 successful years of helping business grow.
Business Growth Clubs – a safer way of getting good quality external advice Research shows that many small to medium-sized businesses are put off seeking external professional advice for fear of the costs and the likely returns despite the fact that the research shows conclusively that businesses that seek out advice Read More...on
In the mid 90s WLP ran a series of growth clubs with some really great results for club members. Working in groups of 8-10, owner managers and senior managers in a range of SMEs came together once a fortnight to work through a structured development programme to produce robust and viable growth plans. The clubs have just been re-launched with tremendous support and encouragement from past club members many of whom are still reaping the rewards of the investments they made over 15 years ago. Read More...on
Compliance with the Bribery Act 2010 Read More...on
In cash strapped world you must ask: are you over or under delivering, could price or positioning attract entice and can you benefit from those trading down Read More...on
Ten things you really need to know about your customers, Real profit, Measuring performance, Profitable customers, Competitors, continuous improvement. Read More...on
Customer retention, emotion, top tips for customer retention, Real Value, listen, Surprise your customers, Say Thank you Read More...on