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Information technology

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A silver bullet to solve all business problems?

on Is digital transformation the a silver bullet to solve all business problems?  It certainly seems to be presented as such in some quarters. “Digital transformation is 30 per cent technology and 70 per cent people” I came across this quote Chris Dobbrow, vice president of Augury, and a champion of digital transformation in manufacturing.  He Read More...

McDonalds: Trail blazing a digital service revolution.

on McDonalds are trail blazers for the digital technology revolution.  They have lead the way in the adoption of self-service technology and have transformed the general perception of kiosks and touch screens. There are three lessons that other customer facing organisations can learn from the McDonalds revolution and it began by McDonalds recognising the problems they Read More...

How to set up an RSS Feed in Outlook

on What is RSS? RSS stands for “really simple syndication” or “rich site summary”.  Websites such as news sites and online publishers will incorporate RSS to deliver updating/changing data to those internet users who want to receive it. In simple terms, internet users can set up RSS feeds for their favourite websites, enabling them to keep Read More...

ISO27001:2013 – The Importance and the Benefits

on This post is a follow-on from my previous post: Information Security and Measures to Achieve it. Over the last few years, there have been several high-profile businesses that have suffered data security problems. Tesco Bank, TalkTalk, eBay, and Carphone Warehouse to name a few. However, the impact on SMEs must also be considered; the average cost to Read More...

Information Security and Measures to Achieve It

on Information security is defined as the state of being protected against the unauthorised use of information, especially electronic data, or the measures taken to achieve this.  It is a subject that is omnipresent in both our personal and professional lives. Figures indicate that the cost of cyber-crime to all UK businesses could jump by nearly Read More...