Transition – simple steps to success
The new version of the standard, ISO 9001:2015, introduced new concepts
and requirements unfamiliar to organisations and those responsible for
quality management within them.
Many organisations are stuck on how to deal with 3 areas in particular:
Transitional assessments by certifying bodies have identified these three key areas as being critical to a successful transition to ISO 9001:2015
To illustrate one of these…
Understanding the context of the organisation
Almost a third of issues identified in transition readiness reports relate to shortcomings against the Context requirements.
- Organisations struggle to identify internal and external issues, and the interests of other parties. There’s no clear link to demonstrate how these issues and interests are used to inform the development and review of the management system.
- Management systems are not integrated with business processes. They are frequently used as tools specifically for product control and not for organisational management.
- Processes and policies are written to the standard and don’t reflect the way the business operates and the nature of the organisation. At the extreme, this is illustrated by quality manuals written to the clause numbers of the standard.
WLP have helped businesses to speedily address these requirements and others in an acceptable way, as well as having achieved a successful transition ourselves. If you have any questions or would like any more information on the subject, don’t hesitate to get in touch.
Related posts: “4.1 – Understanding the organisation and its context”