Retail, Leisure & Tourism
Keeping up with modern consumer expectations
Across the Sector – from Wedding venues, Tourist attractions, Hotels, Restaurants and Pubs, Camping and Caravanning and B&B’s, the expectations of the modern consumer are high.
The days of being able to trade mainly on location are gone and the competition is increasingly sophisticated; offering a complete package of comfort, modernity and outstanding service has become essential.
Building a brand, evolving a savvy social media policy and – perhaps more than in any other sector – recruitment, are all tough. Seasonal work, unsociable hours and transport are all challenges. Often family businesses face exhaustion and succession issues.
The only constant is the need to evolve and change. Managing change can be confusing and lonely at times.
We have helped many businesses across all aspects of their challenges, improved margins, helped them to become sustainable and, where required, to grow and to compete within their business sector. Our experienced team of consultants will work with you to help you develop a road map to success – whatever that may look like for you.
Give us a call for a no obligation chat to discover how we can help you