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Business Continuity
Business Development
- Four questions to ask yourself in a cash-strapped world
- Managing the job performance
- Finding the right legal resources
- Ensure a successful consultancy project – 10 things your consultant should do
- Take Time to Take Stock
- What is Franchising?
- Submitting Accounts to Companies House late
- 6 Tips to Turnaround Your Business
- How to use consultants – Writing a project brief
- The battle of the forms contract conditions who will win
- Software updates can destroy you
- Achieving Growth Through Systematic Innovation – Seven Critical Sources
- The Benefits of Using a Consultant
- Making individual employee performance issues discussable
- Norfolk Fire Service and Cambridgeshire Fire & Rescue response to automatic fire alarms
- Six reasons employees might be proud to work for your business
- Is whistle blowing a mechanism for avoiding risk and unwanted surprises?
- Is sickness absence a growing business?
- This is the loneliest occupation that I could have chosen
- Ensure a successful consultancy project – 14 things you should do
- Five things to remember when choosing Personal Protective Equipment
- Practical Health and Safety in action
- The “Health and Safety Monster”– are you killing it or feeding it?
- A Lenders view of Financial Forecasts Part 3 of 3) – the Breakeven and Overheads
- What will the Lofstedt Review of Health and Safety Legislation mean to SMEs?
- Workplace deaths increase amid concerns over “belt-tightening”
- Would your strategy survive the Harvard stress tests?
- Share ownership in Family Businesses
- GIVING YOUR CUSTOMERS WHAT THEY REALLY WANT …………
- Ten things you really need to know about your customers.
- You can forecast what you want but you must not forfeit your relationships
- Simple mistakes that can be made with limited Companies in the UK
- Customer Retention – don’t forget the emotional!
- Profitable business – tips from the front line
- Developing bespoke systems safety
- Overcoming frustration with Software developers – getting it right!
- How to avoid Initiativitus or not following through when you need change!
Business plans
- Would your strategy survive the Harvard stress test?
- Net Zero, what does it mean for SMEs?
- Growth Works
- Chain Reaction: How to manage product demand instability
- Were Vikings the 9th Century Entrepreneurs?
- Employee Ownership – A 21st Century Exit Strategy
- Everyone Needs a Business Plan with Performance Reviewed Monthly
CE Marking
Change Management
- Gemba Walks: A Non-Confrontational Internal Audit Method for Process Standardisation
- A silver bullet to solve all business problems?
- How big should your company be?
- Why Should I Use A Consultant?
- Leadership Lessons: Become a Champion of Change
- Life Is One Big Prioritisation Exercise…
- Adaptability can be the key to increased emotional intelligence
- 3 Actions to Implement Change – The Key to Change Management
Compliance
Data protection
Digital Strategy
Environmental
Export
Finance
- Using Benford’s Law to Detect Accounting Irregularities or Fraud
- Company Debts – What should you pay off first?
- Financial Planning and Funding for Growth
- Understanding Gross Margins
- Grants Available in Norfolk, Suffolk & Surrounding Areas
- The Carillion Effect: Manage your business through an unexpected cash crisis
- SME Tax Relief Opportunities for Research and Development (R&D)
- How important is your relationship with your bank?
- Five Ways To Make Sure You Really Make A Profit
- Five More Ways To Make Sure You Really Make A Profit
- A Lenders view of Financial Forecasts (Part 2 of 3) – the Questions
- Financial Forecasts – A Lenders View (part 1 of 3)
- Work in progress – A quick guide
Getting the best from your people
- Is your business truly in the Happy Zone?
- Coaching delivers strategic benefits to Senior Executives
- Make it Memorable With a Story…
- 8 Signs of World Class Customer Service
- Can The Good You Do Boost Your Business?
- Improving Team Performance
- Fit for Work, Occupational Health Scheme
- Managing Poor Performance – Turning Things Around
- Can your people help you?
- Doing Your Bit: Charity Work
- Keep Safety Simple – keep your people safe and you out of the media
- What makes a good manager?
- PUTTING PROCESS FIRST
- Implementing a good Health and Safety System for your business
- The Path to improve your quality of work/life balance
- Recruiting safely
Health and Safety
- Snow and Ice Advice
- Are You Getting Away With it?
- Good Health & Safety is Common Sense (Part 2)
- Good Health & Safety is Common Sense
- The Importance of Basic Safety Training
- Director’s Safety Responsibilities and Safety Leadership
- The Importance of BS OHSAS 18001 in Today’s Business Environment
- Snow and Ice Advice
Information technology
Innovation
Lean Six Sigma
Management Accounting
Managing Growth
MAP
Market planning
Market research and feedback
Marketing Execution
Mentoring and Coaching
Non-executive Director
People
People Development
Problem solving
Process improvement
- Managing capacity in a make-to-order environment
- Improving Productivity in Make-To-Order Production Environments
- Managing Capacity Flexibility in Make-to-Order Production Environments
- Understanding Capacity in Make-to-Order Production Environments
- Overall Equipment Effectiveness (OEE) – Measuring Performance
- Monte Carlo
- I’ve Got a Hole in my Bucket…
Quality
Recruitment
Sales and marketing
Selling
Shares
Strategy
Succession
Systems
Uncategorized
Testimonials
- Andrew Kennedy
- Peter Bennett
- Lucy Chatting
- Tim Mcewan
- Ian Doughty
- John Mallet
- Kate Page
- Chantal Van Zon
- Cathy Farr
- Chris Dale
- Neil Fyfe
- Tim Mcewan
- Kevin Garwood
- Agnieska Szkurlat
- Cathy Farr
- Jo Minkler
- Matthew Williams
- Chris Wright
- Rachel Hyde
- Jon Starling
- Kevin Garwood
- Paul Sharp
- Mark Saunders
- Kay Richmond
- Chris Wright
- Ian Grady
- Chris Haythorpe
- Lisa Orchard
- Dr. Vaughan
- Trudy Hann
- Jonathon Fagge
- Mark Packer
- Sally Blackledge
- Nigel Ragan
- Phil Middleton
- Mick Szebeko
- Dave Greenwood
- Tim Sisson
- Annette Stalley
- Andrew Randall
- Dennis Simpson
- Nick Oxbury
- David Starling
- Les Schneider
Case Studies
- WLP successfully delivered Local Productivity Club
- New Approach to Marketing for Specialist Construction Firm
- Achieving a Successful Transition to ISO9001:2015
- Sales Strategy and Training Increases Conversations and Conversions
- Manufacturing Improvement Plan for Noise Control Systems Manufacturer
- Safety products manufacturer sees huge increase in output!
- Lean Six Sigma used to improve maintenance scheduling & ensure HGV vehicle compliance
- Review of Community Facilities for a National Charity
- Putting Systems Together for an Up-coming Assessment
- Helping Self-adhesive Label Company to grow, become more profitable and be passed on
- In Depth Market Researching for a Heritage Railway Operator
- Burial Site Project
- Redesigning the Management System
- Implementation of ISO 9001 in a Media Company
- HR Training Matrix
- Achieving ISO 14001 in 6 Months
- Applying Lean Principles to the Factory Layout for a Pager Company
- Improving Project Management & Communication Skills
- Introducing IT System to Enable Growth and Reduce Costs
- Changing fortunes for growth in dried flowers
- Business Review of Architectural Practice
- Improving Production, Reducing Waste and Minimising Costs
- Don’t Neglect the Business Plan!
- Hub Review
- Business Transformation Programme
- Developing and Maintaining Staff
- Developing a PC-based System
- Hobby Business → Serious Business
- Improving Customer Service in a Building Society
- Identifying Problems and Making Recommendations
- Business Plan – Estate Agent
- Big Improvement in Manufacturing Company
- Website Launch for Leisure Company
- Strategic Planning and Market Research
- Sale of a Snooker Club
- Problem Solving for Food Coatings Company
- Sustaining Profitability in Poor Market Conditions
- Mystery Shopper Project for Property Letting Agency
- Business Planning for Client with Growth Voucher
- Providing a Structured Health & Safety Management System
- Succession Planning Protects Future for Ironmongers
- Engineering Company Achieves CE Marking Certification
- Marketing Strategy for Law Firm
- Retail Company Return to Profitability!
- Marketing Strategy for Client in Norfolk
- Adding a Long Term Strategy to IT Infrastructure
- Business and Marketing Plan Enables Growth
- Developing a Business Plan for Growth
- Recruitment in an Industry Undergoing Radical Change
- Energy Management Company Achieves ISO 9001
- Improving Quality Systems
- Growth Vouchers Help Camouflage Company Reveal its True Potential
- Change of Ownership
- Growth Vouchers Help Business With New Venture
- Advising on Department Structure Issues
- Producing an Action Plan to Reduce Costs
- Introducing the IPPC Regime
- Innovation in a Traditional Market
- Reviewing Existing Sales and Preparing a Plan
- Recruitment in Legal Services Company
- Launching a Website for a Family Business
- Printer Company – ISO 9002
- Family Business Problems Resolved
- Internal Home-care Service Improvements
- CE Marking for Road Sign Manufacturer
- Pub-Restaurant Turnaround
- Charity – Employment
- Change of IT Provider Improves Business
- Sales and Marketing
- Raising the Profile of a Property Consultancy
- Enabling High Growth in a Traditional Field
- The Benefits of Lean Six Sigma
- Change of Ownership
- Recruitment in Rapid Growth Business
- Family Company Seek Benchmarking and Business Planning
- Study of the Charity Sector
- Installing a ISO 14001 Management System
- Changing Fortunes for Growth in Dried Flowers
- Income Generation Programme for Borough Council
- Improving System Standards…
- Marketing Manager Recruitment
- Railway Survey
- City Council Income Generation
- Saving a Business in the Retail and Commercial Sectors
- Improving HR Processes in a GP Practice
- Survey for Council
- Recruiting a Key Member of Staff for Funeral Provider
- Recruitment in a Successful Property Business
- Sale of a Company
- Achieving ISO 9001 for a Small Demolition Contractor
- Developing a ISO 14001 System
- Marketing Questionnaire
- Market Research for Public Sector Service Organisation
- Building a Business Platform
- SME Achieves ISO 9001 Accreditation
- Cell Working and Lean Manufacturing
- Achieving Profitable Growth in a Recession-Hit Market
- Changing Fortunes for Growth in Engineering Firm
- Reducing Performance Guarantee Claims
- ISO 9001 Without Bureaucracy
- Small Medical Devices Supplier Obtains ISO 9001
- Improving Positioning and Performance Using Market Research
- GP Practice Healthcare Provision
- Going Electronic and Maintaining Profitability
- Complying with ISO 9001…
- Modernising Quality Systems Quickly
- Introducing e-Commerce at a Low Cost
- Financial Management in a Sports Equipment Company
- John Lankfer Vegetables Support Mentoring Business Model
- Market Research for Innovative Product Line
- Relocation
- Lean Manufacturing Techniques and Training Development
- Working With the Ideas of Staff and Managers
- Restructuring of a Training Materials Provider
- Adapting to Changes in the Home Improvement Market
- Market Research Helps Insurance Company
- Reorganisation of a Construction Company
- ISMS Action Plan
- Assessing the Marketing Information of an International Language School
- Recruiting a Marketing Assistant
- Supporting a Property Business
- Business Plan for Veterinary Practice
- Travel Agency Contracts Reviewed and Changed
- Beaufort House
- Fitted Furniture Company Improves Quality and Profits
- Structureflex improves productivity to reach new sales
- Printing Business restructures management
- Improving performance through simple processes
- Changing ownership with less pain
- Refrigeration servicing company opens new branch
- Blinds company implements effective Health and Safety
- Mentoring for a Landmark on Marketing Plan
- New strategy for disposable products company
- Business survey for strategy development
- Achieving environmental standards
- Getting a new idea to market
- Streamlining Social Care Payments
- Commercialisation of Services to Reduce Subsidies
- Attracting new investors to Peterborough
- Credit Crunch: Marketing for attraction
- Credit Crunch: Family Business Succession
- Manufacturing Fit For The World Stage
- From small business to buyout
- Marketing and HR policies build a business
- Efficiency Savings Boost Bottom Line
- Winter Flora returned to profitability and blossoms
- Chase Plastics puts safety into action with proactive management system
- Credit Crunch: MBO for Signs business
- Credit Crunch: Furniture Manufacturer with cash issues
- Bryan Turner Growing from Strength to Strength
- Reeltime Ltd Opens Doors and Prospers
- Gear Change For Roofing Company Identifies Sustainable Improvements
Events
- Fighting Financial Fraud 2018 – Norwich
- Fighting Financial Fraud 2018 – King’s Lynn
- Bank of England Update in West Suffolk – Suffolk Chamber
- Norwich Economic Business Breakfast & AGM (Chamber Members Only)
- West Norfolk Business Breakfast (Chamber Members Only)
- Doing Business In China – Suffolk Chamber
- Talking Tech 2018 – Norfolk Chamber
- Lowestoft & Waveney Business Networking Breakfast (with your local MP)
- Great Yarmouth Business Breakfast (Chamber Members Only)
- Norfolk Chamber Summer BBQ – Hosted by MIGSOLV
- Informal Networking Evening – Ely
- The Productivity Journey
- Peterborough Telegraph Business Awards 2018
- East of England Farming Conference
- Talking Tech 2018
- Willis Rooftop Garden Party
- Norwich Business Breakfast (Chamber Members Only)
- West Norfolk Business Breakfast
- Lowestoft & Waveney Business Networking Event
- Summer Business Breakfast – Ipswich
- South Norfolk Business Breakfast (Chamber Members Only)
- Stowmarket Chamber: Networking Breakfast
- Norwich Business Breakfast (Chamber Members Only)
- Gt Yarmouth Business Breakfast (Chamber Members Only)
- Suffolk Chamber: Local MP Update with Jo Churchill
- Circular Economy in Practice, Challenges & Opportunities
- Norfolk Chamber: GDPR Conference
- Computers in Manufacturing & Logistics Conference and Exhibition
- Cambridgeshire Chamber: Informal Networking Evening
- Business at the Barns – The Granary Estates
- Brand Vision Values
- The Peterborough Biscuit
- South Norfolk Business Breakfast (Chamber Members Only)
- IoD Cambridgeshire, March Business Breakfast: “Outside-In Marketing”
- Get GDPR Ready: Free Breakfast Seminar, Bury St Edmunds
- IoD Cambridgeshire: Directors & Students Networking
- Creating Unique Events, Networking Breakfast – Cambridge
- Chadwicks Masterclass – Behavioural Economics
- Informal Networking Evening – Cambridge
- Norwich Business Breakfast (Chamber Members Only)
- Lowestoft & Waveney: Business Networking Breakfast
- Clare Business Advice Forum (Free Breakfast)
- LEP Strategy: Roundtable Discussions (Great Yarmouth)
- LEP Strategy: Roundtable Discussions (Norwich)
- LEP Strategy: Roundtable Discussions (West Norfolk)
- Great Yarmouth Business Breakfast (Chamber Members Only)
- Breckland Business Support Forum
- The Peterborough Telegraph Business Awards 2017
- GroceryAid: Sporting Heroes Luncheon
- Food Matters Live (21st-23rd November)
- The Sustainable Food & Beverage Conference
- Great Yarmouth Christmas Breakfast (Chamber Members Only)
- Norwich Christmas Breakfast (Chamber Members Only)
- West Norfolk Christmas Breakfast (Chamber Members Only)
- Great Yarmouth Business Breakfast (Chamber Members Only)
- Bury St Edmunds: Business Networking November Breakfast
- South Norfolk Business Breakfast (Chamber Members Only)
- Newmarket & District: October Networking Breakfast
- Lowestoft & Waveney Business Breakfast
- Present Yourself and Present Your Business
- Bury St Edmunds: Bank of England Networking Breakfast
- Norwich Economic Business Breakfast & AGM
- West Norfolk Business Breakfast
- Newmarket & District: September Business Networking Breakfast
- Greater Ipswich: August Networking Brunch
- Wayland Chamber – Chamber Chat
- Talking Technology 2017 – The Space, Norwich
- Wayland Business Showcase
- Holkham Country Fair 2017 – 22 & 23 July
- West Norfolk Nites – July
- Norwich Business Breakfast (Chamber Members Only)
- Roundtable Discussions – Norwich
- Cambridge Safari Networking Breakfast
- The Suffolk Show, CLA Marquee
- Willis Rooftop Garden Party
- Roundtable Discussions – King’s Lynn
- West Norfolk Nites – June
- Norwich Business Breakfast (Chamber Members Only)
- Lite Nites Networking: West Norfolk – May
- Commercial Kitchen 2017: The Catering Equipment Show
- Cereals 2017: 14th-15th June
- Bury St. Edmunds July Business Networking Breakfast
- Neptune Business Networking Breakfast
- Norwich Business Breakfast (Chamber Members Only)
- Fake News: A West Norfolk Business Breakfast (Chamber Members Only)
- Great Yarmouth Business Breakfast (Chamber Members Only)
- Engage with Business: Mastermind Groups
- West Norfolk Nites – March
- 360Networking – Ladies that Lunch
- WNMEC Meeting, King’s Lynn
- Coffee Means Business
- Venturefest East 2017
- Cyber Security Conference
- HR Forum: Mind The Gap – Pay Discrimination in the Workplace
- Roythornes Food Business Breakfast
- Rawlinsons Business Conference
- Internal Auditor Training Courses (ISO 9001)
Document
FAQ
- How often does ISO 9001 need to be re-certified?
- What is an internal audit in ISO 9001?
- How does ISO 9001 improve customer satisfaction?
- Do we need to hire a consultant for ISO 9001 implementation?
- How long does it take to get ISO 9001 certified?
- What are the key principles of ISO 9001?
- Who can implement ISO 9001?
- Why is ISO 9001 important for my business?
- What is ISO 9001?