Gemba Walks: A Non-Confrontational Internal Audit Method for Process Standardisation
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In any business, having clear and consistent processes is crucial to ensuring smooth operations, maintaining quality, and boosting productivity. Process standardisation—where everyone follows the same steps to achieve the same outcome—helps reduce mistakes, save time, and create predictable results. Using traditional internal audit methods to identify deviations from standard operating procedures (SOPs) can sometimes be
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