Alastair Inskip on
SME owners and senior managers often find themselves in the difficult position of having to demonstrating the competence, capacity and capabilities of their business to meet the demanding needs of large clients in the corporate, enterprise and public sectors. Gaining certification to an internationally recognised management system standard can help you demonstrate the competence, capability,
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Wilson Lee on
Over a period of a few years we helped a business grow more profitable and eventually to be sold to the satisfaction of the owners. A self adhesive label printer had produced a variety of similar labels on a number of different machines and stocks inconsistently. Time did not permit comparisons. A large number of
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Wilson Lee on
A FTSE 100 organisation and one of the UK’s leading media companies required our support to assist the internal service business to identify and focus on providing best practice services to its customers. By working closely with the Directors and Senior Management Team we were successful in establishing a culture of continual process improvement through
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Alastair Inskip on
Some new terminologies and concepts have been introduced with the update to ISO 9001:2015, the world’s favourite quality management system standard. Some are new, some build upon concepts from earlier versions adding focus and clarity. UKAS recognises that there are a number of these which clients may need extra support to understand. This series of blog posts intend
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Wilson Lee on
One of the leading providers of energy procurement and management services for private and public sector organisations in the UK and across Europe, wished to extend its market reach by obtaining ISO 9001 for all its services. They had received a recommendation to contact WLP as we had helped others connected with this sector. Working closely
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Wilson Lee on
We were asked to improve the quality system to meet the requirements of the system for roof truss manufacturer and ISO 9001. The company had used a standard wordy document that did not reflect what they did. We worked with them and produced within 6 weeks the flow diagrams that reflected their current practice and
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Wilson Lee on
A manufacturer of vehicle-activated traffic signs needed CE marking for their products. Having previously helped them achieve ISO 9001 certification, WLP was asked to help meet this new requirement. First we identified which EC Directives applied to our client’s products. Next, we determined whether their products already complied, whether any tests were required to prove
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Wilson Lee on
A small demolition contractor needed to obtain ISO 9001 and comply with other requirements in order to appear on the tender list for the railways. We worked with them and developed their systems into one that was compliant with the requirements within 28 days and selected an Accredited Certification Body. They obtained registration within four
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Wilson Lee on
An international technical consultancy of some 150 staff providing support to some of the world’s leading brands required our support to build a sound business platform for subsequent stages of the organisation’s development. Our role in project managing the transformation from a disparate organisation with variable and inconsistent procedures to a business management system based
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Wilson Lee on
A US owned SME needed a new quality management system, but expertise was limited and committed to transfer of key operations to Eastern Europe. By working closely with the board we developed a completely new intranet based management system. The new system provided a platform for their continuous improvement initiatives, a comprehensive and adaptable framework
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