Hobby Business → Serious Business

Second generation family partnership with set ideas, internal conflict, and lack of business focus were all ingredients which had made this lodge park become a cash drain on the family members.

Setting up effective systems to monitor occupancy, staff costs, as well as customer feedback, helped the partners consolidate their views and begin to work as a team. Looking at marketing arrangements, reducing costs and, most importantly, installing effective day-to-day management, led to a transformation in financial performance and stopped the bleeding of cash.

The business is now secure and benefiting from the systems embedded over the past few years, and is now looking at options major redevelopment.