A furniture manufacturer were employing two project managers. There were indications of projects not being managed effectively and both project managers using all manner of means to do their own thing.
A simple grievance and disciplinary procedure was prepared. Several jobs were investigated which found examples/evidence of poor performance. Interviews were held with both Project Managers to discuss the issues.
This lead to a clear understanding of the performance and standards required, set improvements and time scales. The now more confident manager has implemented a disciplinary process and seen how it can resolve problems and lead to improvements.