A national fleet provider of a mixed vehicle fleet identified that their fleet maintenance scheduling system was not providing effective or consistent planning of the MOT, LOLER / PUWER or vehicle maintenance events. Hence potentially placing their customers O Licence certification at risk!
Using Lean Six Sigma methods our consultant worked closely with the client’s project team to examine the current systems in use.
The resulting process improvements delivered:
- HGV operators licence protection
- MOT, LOLER / PUWER certification events aligned to maintenance events – resulting in a reduction in vehicle downtime
- Provided data and documentation that demonstrated compliance for the vehicle user
- Real-time fleet maintenance scheduling and enhanced workshop planning leading to increased utilisation and profitability
- Accountable measures and client KPI’s in place.
This led to increased customer satisfaction and visible assurance to the client’s directors that their compliance obligations were being fulfilled.
If you have any questions around this topic, please contact Jay on enquiry@w-l-p.co.uk