A local authority following a new political shape on its elected team were determined to make savings and to reduce the financial demand on rate players. This was a challenge where staff were working within a culture where jobs are perceived to be safe, and no incentive to improve profits.
We did a careful analysis of opportunities and staff attitudes which uncovered them to have a desire, to take on more control and be involved. Ideas, suggestions and plans were discussed which Managers found this a daunting prospect and were initially fearful of losing their traditional control. This was soon allayed as the ideas that were developed, quickly, turned into business opportunities.
The result was a 6 figure improvement in new income ideas. Other benefits showed a new feel by staff who felt they could use their skills and knowledge and, now they had been given the opportunity, were keen to show what they could do.