A company involved in legal services required a qualified person but one who had management capabilities as well. Company’s needs were changing and the business was about to be influenced by legislative changes.
The job and process requirements were assessed and reviewed. A job specification and a person profile were agreed. This helped with the selection, and ensured the role was clear for the foreseeable future and enabled the firm to develop successfully.
The process has been a significant and highly motivating experience for the owner, who now has a key member of staff capable, able to develop the business and leave the owner more time from day to day pressures.