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We offer a wide variety of business growth services, from identifying areas of your business that need improvement through to providing support once a project is complete.

Services

Manufacturing and Service Improvement

Process and productivity improvement.

At WLP, we work with you to systematically and pragmatically facilitate change, simplify processes, improve efficiencies and productivity, reduce variability and achieve excellent customer service. Our experience has been gained through working in a wide range of manufacturing and service organizations including food, chemical, automotive, financial, health and social care.

Our approach is based on the world renowned Lean Six Sigma. Using systematic techniques and data to understand the processes and working with your people from senior managers to shop-floor staff, we can identify opportunities and then deliver real benefits as required.

We use “Lean” to focus on eliminating time and resources that do not add value to your products and services, while “Six Sigma” focuses on ensuring your organization delivers the quality and service required every time.

We can train and coach individuals within your organization to deliver or we can work with you to implement the change through an involvement and facilitated approach. Our extensive experience of working in unique, complex environments and solving those problems that keep coming back, means we can focus on giving you cost effective solutions.

Typical benefits include:

  • Better product or service quality and consistency.
  • Increased customer satisfaction.
  • Improved productivity, capacity, output and reliability.
  • Reduced process or cycle time.
  • Less waste, reduced downtime.
  • More successful and faster product launches.
  • More motivated staff.
  • Changed culture.
  • Reduced cost and work in progress.

01953 882141 or email: enquiry@w-l-p.co.uk us about Manufacturing and Service Improvement

Manufacturing and Service Improvement - Success Stories (15)

  • Manufacturing Improvement Plan for Noise Control Systems Manufacturer

    Introduction: A company specialising in the manufacture and installation of noise control systems across the world, recognised a need to improve manufacturing productivity and become more agile in its ability to meet changing market requirements. What We Did: worked with the client to establish and implement a manufacturing improvement plan covering 3 factory units introduced new Read More...
  • Safety products manufacturer sees huge increase in output!

    Introduction Centurion Safety Products Ltd experienced a sudden increase in demand for its respiratory products due to a competitor withdrawing from the marketplace.  This was putting their traditional manufacturing process under unsustainable strain.  WLP were asked to help them overcome their capacity constraint. What We Did: trained key members of the manufacturing team in relevant lean Read More...
  • Lean Six Sigma used to improve maintenance scheduling & ensure HGV vehicle compliance

    A national fleet provider of a mixed vehicle fleet identified that their fleet maintenance scheduling system was not providing effective or consistent planning of the MOT, LOLER / PUWER or vehicle maintenance events.  Hence potentially placing their customers O Licence certification at risk! Using Lean Six Sigma methods our consultant worked closely with the client’s Read More...
  • Helping Self-adhesive Label Company to grow, become more profitable and be passed on

    Over a period of a few years we helped a business grow more profitable and eventually to be sold to the satisfaction of the owners. A self adhesive label printer had produced a variety of similar labels on a number of different machines and stocks inconsistently.  Time did not permit comparisons.  A large number of Read More...
  • Improving Project Management & Communication Skills

    Introduction Grapeshot are a Cambridge-based internet keyword company.  They had agreed venture capital investment to significantly grow the business and the board had identified that motivation and project management skills needed improving.  WLP were asked to provide a series of cross functional workshops to improve project management and communication skills. What We Did developed a Read More...
  • Improving Production, Reducing Waste and Minimising Costs

    Allaway Acoustics design, manufacture and install noise control systems across the world. They needed to improve the competitiveness of their business by reducing the cost of their manufacturing operation. What We Did: Trained a mixed group of Directors, Managers, Team Leaders and Shop-Floor Staff in Lean Processing Implemented Visual Product Planning, Balanced Flow and Kanban Management Read More...
  • Hub Review

    The community nursing and therapy team had undergone substantial change. The new system was not coping with the demand being placed on it. WLP were requested to understand the causes and opportunities to resolve. Our consultant Mapped the system and analysed SystmOne data to understand demand and capacity. Clinicians and GPs were interviewed and surveyed to understand Read More...
  • Problem Solving for Food Coatings Company

    One of the UK’s leading food coatings companies experienced a poor wheat harvest and a healthy order book. This pushed demands beyond their manufacturing capacity, meaning they needed to change how they managed operations. Our consultant developed Value Stream Maps for three sites to understand business, worked with customer service teams to map their processes and identify time Read More...
  • Introducing the IPPC Regime

    A company producing catalysts, oxygen generators and absorbent’s that are used in military and medical applications to provide reliable supplies of emergency oxygen and to purify waste gases was required to apply for an IPPC permit. We provided a full service of preparing, submitting and supporting the introduction of the IPPC regime for the company. Read More...
  • Internal Home-care Service Improvements

    A Council has an excellent internal home-care service. Prior to the change it was perceived as expensive and there were times when care needed to be delivered but there wasn’t sufficient staff available. We developed a new shift system for staff to lead its implementation. The care demand profile was used to develop a shift Read More...
  • The Benefits of Lean Six Sigma

    The client develops seed coating technology and processes customers’ seed to enhance its planting and germination properties. They were experiencing significant growth and issues of capacity, product quality and consistency all need to be improved. We used our considerable experience in implementing Lean Six Sigma as an improvement process and tool box. The company trained a Read More...
  • Structureflex improves productivity to reach new sales

    The company has manufactured flexible containers since 1970. The process used is quite unique and the growth in the business has placed the challenge to improve productivity to meet the growing order book, and to maximise the available resources. Working with the Managing Director and the Operations Manager we established a measure of the effectiveness Read More...
  • Streamlining Social Care Payments

    With 10,000 invoices received annually from external homecare agencies, this project was aimed at improving BVPI8, relating to the timely payment of invoices. The difficulty of reconciling invoices and management information was causing late payment and putting undue pressure on smaller providers. Lean Six Sigma and other techniques were used to understand the process and Read More...
  • Manufacturing Fit For The World Stage

    Germain’s (part of Associated British Foods) is a worldwide seed enhancement company, coating and treating agricultural seeds for improved performance. With plants in the UK, Poland, Holland, Spain and North America, Germain’s faces global competition and needs to maintain and extend its position. Seed is an irreplaceable natural commodity, so the consequences of error or Read More...
  • Efficiency Savings Boost Bottom Line

    Structure-flex, Headquartered in Melton Constable, Norfolk, is one of the UK’s most successful providers of bulk packaging solutions and a leading supplier of vehicle tension curtains and lifting products. Needing to compete more effectively with global manufacturers, particularly from the Far East, Structure-flex asked WLP to devise and implement a manufacturing efficiency programme. Savings of Read More...