We Love Results
Throughout over 25 years of consultancy, we have helped hundreds of businesses. We are confident that we have the necessary experience to help your business improve.
Services
- Short to Medium Term Planning and Support
- Sales and Marketing Strategy
- Mentoring and Coaching
- Recovery and Resilience
- Manufacturing and Service Improvement
- Compliance and Standards
- Lifecycle and Succession Planning
- Category Management
- Food
- CE Marking
- Registered Laboratories
- Health & Safety
- Resilience Continuity
- Energy
- Cyber Security
- Environmental
- Quality
Success Stories
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Reducing Performance Guarantee Claims
A Norfolk company was paying out 5% of it’s turnover on performance guarantee claims. Using Six Sigma techniques the claims procedure was streamlined, customer service improved and the focus for quality improvement established. The time to deal with claims was reduced by 75%, in addition, expectations of reducing the claim rate and therefore the cost Read More... -
ISO 9001 Without Bureaucracy
Engaged in the international sourcing and supply of electronic components and related products, this SME business consisting of head offices in East Anglia and supported by a network of regional offices, required our services to project manage the business transition to a revision of ISO 9001. By working closely with the Senior Management Team we Read More... -
Small Medical Devices Supplier Obtains ISO 9001
A very small medical devices supplier, a UK distributer for US manufacturers, was referred to us because they had to obtain ISO 9001. They had tried twice and failed. There are just 2 people in the organisation. We gave them support with 4 visits over a period of 6 weeks with the client carrying out Read More... -
Improving Positioning and Performance Using Market Research
The client, a manufacturer of innovative oil-fired domestic central heating boilers, wished to improve their share of the market and increase sales. WLP undertook a comprehensive market research programme including in-depth surveys of three groups of critical influencers. This provided valuable insights into key issues, buyer perceptions and behaviours, as well as their future needs. Read More... -
GP Practice Healthcare Provision
A private company comprising 16 Norwich based GP Practices set up to provide improved access to health care provision in the community for the benefit of local residents and patients. As part of this initiative, the initial task was to help the new company set up the case and determine the correct processes, including resources Read More... -
Going Electronic and Maintaining Profitability
A printing company had 70% of its business with a significant part of the public sector. The sector wished to make its tenders only available electronically. The company was also restricted as to who could complete estimates. We purchased and installed and set up the system for the company to access the tenders. We also Read More... -
Complying with ISO 9001…
A multi branch Estate Agency needed to update their Quality Management System to comply with a new revision of the ISO 9001 standard. We identified and eliminated a number of areas where there was either duplication or unnecessary procedures and converted the remaining system from a text based system on paper to a flow charted, Read More... -
Modernising Quality Systems Quickly
Part of a supplier to the Oil and Gas business had changed hands and had an old quality system and need certification fast as they were using the old company system and implying certification. A great number of the processes had changed as result of the move. The system was modernised and readied for accreditation Read More... -
Introducing e-Commerce at a Low Cost
An SME business using a Sage ERP application was being driven by major customers to adopt e-Commerce for Invoicing and Sales Orders. They were concerned at the initial high cost of the solution offered by their IT support provider and the board decided to seek independent “business and technology” advice. Our accredited experts worked closely Read More... -
Financial Management in a Sports Equipment Company
A company which distributes sports and leisure equipment to sports centres and other organisations, had over the previous 12 months expanded and diversified its product range. It did not produce monthly management accounts, and the Sage accounting system had not been amended for the adjustments needed from the last annual accounts year end so current Read More...