Success Stories

Here are some examples of the kind of services we offer and the end results our customers achieved.
You can see testimonials from our clients here >

  • Problem Solving for Food Coatings Company

    One of the UK’s leading food coatings companies experienced a poor wheat harvest and a healthy order book. This pushed demands beyond their manufacturing capacity, meaning they needed to change how they managed operations. Our consultant developed Value Stream Maps for three sites to understand business, worked with customer service teams to map their processes and identify time Read More...
  • Sustaining Profitability in Poor Market Conditions

    A client specialising in the manufacture and installation of window blinds came to us for assistance. The home improvement market in which they operate has been hit hard in recent years, and it was our consultant’s job to advise and minimize the impact these market conditions had on the company. Our consultant provided mentoring to help Read More...
  • Mystery Shopper Project for Property Letting Agency

    An independent property letting agency operating in a highly competitive market place sought the help of WLP as it needed to ensure that it was differentiating itself. Our consultant conducted a mystery shopping assessment, obtaining structured feedback about the customers’ experience of dealing with the company. We also assessed the quality and consistency of service levels Read More...
  • Business Planning for Client with Growth Voucher

    Create Design approached us through the Growth Voucher scheme.  They wished to put in place a plan to enable them to grow from less than £1m to around £3m over three years. This is while retaining good profits, ensuring the right systems were in place as it grew and making sure the management structure and Read More...
  • Providing a Structured Health & Safety Management System

    A company specialising in ironmongery, hardware, homeware and china, had identified that the health and safety management system was no longer providing a benefit to the business or providing the directors with peace of mind that legal compliance was being met. Our consultant reviewed the hazards and risks within the business. Using this, we provided both Read More...
  • Engineering Company Achieves CE Marking Certification

    An engineering company that produce sheet metal work as well as bespoke solutions for architectural features, needed to undertake external assessment of it’s processes and achieve certification to CE Mark its structural steel products. This was due to the introduction of new legislation in July 2014. Our consultant reviewed applicable directives and standards, before devising Read More...
  • Marketing Strategy for Client in Norfolk

    A manufacturer of bespoke processing and handling systems for the food industry were referred to WLP by their accountants, who felt they would benefit from professional marketing support. Our consultant revised the existing business plan for the owner with a new strategic direction for growth. Systems and processes were enhanced (including the CRM system) and we assisted Read More...
  • Adding a Long Term Strategy to IT Infrastructure

    A client’s IT infrastructure had grown but without a long term strategy.  Systems had become disparate and were starting to hold the business back. They sought the help of WLP to try and turn this around. Our consultant reviewed the current workflows and technology, before creating a business case and budget for investment. We ran a commercial Read More...
  • Business and Marketing Plan Enables Growth

    A specialist industrial paint spray business located in Norfolk had reached capacity for growth within their premises and were reliant on a small number of clients. Our consultant was invited to help reappraise their direction and potential. Our consultant assisted the Managing Director to devise and implement a business and marketing plan fit for the future growth Read More...
  • Developing a Business Plan for Growth

    Our client had successfully developed an intense driving course approach in Norwich. Finances were stretched when the company expanded the concept into London, Manchester and Peterborough, and they required assistance in budgeting and structuring staff. Our consultant provided business advice and mentoring, established financial disciplines and developed a business plan for the growth of the business. As a result, Read More...
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