Cross-selling identifies services or products that satisfy additional, complementary needs which are unfulfilled by the original purchase. For example, staff training could be cross-sold to a customer purchasing a software package – indeed some might say this is essential. Often, cross-selling points customers to something they may have purchased anyway, however presenting the product/offer at Read More...on
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WLP is a UK business consultancy service that has enjoyed 25 successful years of helping business grow.
Networking is an important tool for business people. Its benefits are undeniable. Successfully networking on a regular basis means you are constantly learning, establishing mutually beneficial relationships, improving your interpersonal/communication skills and more. However, a lot of people start with the wrong idea about networking. It’s not a case of turn up at a random Read More...on
A professional photographer recently asked me this question: “I’m in the position where I can pick and choose the work I want to do. I’m confident that I will have several enquiries for a date in the diary and that all the dates I want to work will be filled. How do I tell a Read More...on
Accounts on time miss a year credit ratings Read More...on
Compliance with the Bribery Act 2010 Read More...on
What customers really want, added value, solutions, selling & buying, value rather than cost, more profitable, more highly regarded than their competitors. Read More...on
Customer retention, emotion, top tips for customer retention, Real Value, listen, Surprise your customers, Say Thank you Read More...on