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Systems

All things systems wise

McDonalds: Trail blazing a digital service revolution.

on McDonalds are trail blazers for the digital technology revolution.  They have lead the way in the adoption of self-service technology and have transformed the general perception of kiosks and touch screens. There are three lessons that other customer facing organisations can learn from the McDonalds revolution and it began by McDonalds recognising the problems they Read More...

Net Zero, what does it mean for SMEs?

on Climate change is at the top of the world agenda, and Net Zero is the new target.  Do you know what this means for your SME business? Surveys show that climate and environmental concerns are held by the majority of the population.  Governments are reacting and global pledges to make improvements and counter climate change Read More...

How to set up an RSS Feed in Outlook

on What is RSS? RSS stands for “really simple syndication” or “rich site summary”.  Websites such as news sites and online publishers will incorporate RSS to deliver updating/changing data to those internet users who want to receive it. In simple terms, internet users can set up RSS feeds for their favourite websites, enabling them to keep Read More...

ISO27001:2013 – The Importance and the Benefits

on This post is a follow-on from my previous post: Information Security and Measures to Achieve it. Over the last few years, there have been several high-profile businesses that have suffered data security problems. Tesco Bank, TalkTalk, eBay, and Carphone Warehouse to name a few. However, the impact on SMEs must also be considered; the average cost to Read More...