Managing the job performance
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Once a new employee has begun their new employment and received their basic induction they should possess knowledge and understanding necessary to perform their job role.
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WLP is a UK business consultancy service that has enjoyed over 25 successful years of helping business grow.
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Make it Memorable With a Story…
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Can you remember the last great PowerPoint you saw? Probably not… but you will certainly remember great stories from your life. This powerful form of communication is often overlooked in business. Death by PowerPoint. We’ve all been there. ‘’Now onto slide 68” the presenter says in monotone. You stopped listening an hour ago. You see
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8 Signs of World Class Customer Service
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World Class Customer Service – an absolute necessity going into 2012. Staff training, satisfy customer needs.
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Making individual employee performance issues discussable
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What constitutes effective and ineffective performance is usually well understood collectively within organisations but it is not always discussable because it has not been specified in a form that makes it safe for managers to confront
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Can The Good You Do Boost Your Business?
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It’s a wonderful thing to take time out of your busy life to help others or get involved with charity work – so why do many of us find it hard to be vocal about our good deeds? The famous British stiff upper lip often stops us from broadcasting about such activities, and yet being
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Improving Team Performance
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“When you look at people who are successful, you will find that they aren’t the people who are motivated, but have consistency in their motivation.”– Arsene Wenger (quote source) Providing a clear and realistic reward strategy helps all the team focus as one to achieve business and individual goals. Pretty much all of us fall
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Fit for Work, Occupational Health Scheme
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The health and wellbeing of staff should be of upmost important to all employers – they are the key to the smooth operation of your business after all. However, everyone suffers when illness strikes and long-term sickness can have a huge impact on both your employee and your company. That’s why the Government has rolled
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Managing Poor Performance – Turning Things Around
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In an employment setting, employees may not always be aware that they are not performing their jobs to the level or standard that is required. However, good and effective managers can help
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Can your people help you?
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I recently went into a company of about 200 people and found that about 10 of those people were making most of the decisions! Why was this? As you start to talk to people you get a real feel for the reasons. It boils down to the fact that people feel they are blamed when
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