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WLP is a UK business consultancy service that has enjoyed over 25 successful years of helping business grow.

Process improvement

Improving processes using lean, six sigma, problem soling and chnage management techniques and tools.

Data, data everywhere and not a drop to use

on How often have you wondered why, when you tried to change a part of your business it didn’t have the full impact you expected? Maybe it was a new revised process or new organisation structure or an improved manufacture operation. If business improvement is about anything it’s about using data to change or progress. Every Read More...

A silver bullet to solve all business problems?

on Is digital transformation the a silver bullet to solve all business problems?  It certainly seems to be presented as such in some quarters. “Digital transformation is 30 per cent technology and 70 per cent people” I came across this quote Chris Dobbrow, vice president of Augury, and a champion of digital transformation in manufacturing.  He Read More...

When the way we’ve always done it isn’t

on When “the way we have always done it” isn’t causing any problems and the system is coping, there’s very little incentive to make changes. But when things start to go wrong and no one is sure why, it’s time to review the processes and look for improvements. This is a common situation that WLP are Read More...

McDonalds: Trail blazing a digital service revolution.

on McDonalds are trail blazers for the digital technology revolution.  They have lead the way in the adoption of self-service technology and have transformed the general perception of kiosks and touch screens. There are three lessons that other customer facing organisations can learn from the McDonalds revolution and it began by McDonalds recognising the problems they Read More...

How big should your company be?

on As companies grow and employ more staff, the dynamics change. Everything is different when there are 25 employees as opposed to 6.  In the dot com era, the fast growing companies that were spinouts from large companies really enjoyed their freedom to act.  Then, as they grew, they found the maximum number of employees they Read More...

Improving Productivity Through Good Measurement

on In my last blog post, I talked about three steps to improving productivity in made-to-order manufacturing environments. These steps were: Establish standard processes using standard inputs Ensuring information and manufacturing flows Automate or Autonomate In this article I want to explore the step carried out prior to any of these, that was briefly touched upon Read More...