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WLP is a UK business consultancy service that has enjoyed over 25 successful years of helping business grow.
People
Share ownership in Family Businesses
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Keeping the family and shareholding separate is important to the health of the business and the family
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GIVING YOUR CUSTOMERS WHAT THEY REALLY WANT …………
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What customers really want, added value, solutions, selling & buying, value rather than cost, more profitable, more highly regarded than their competitors.
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Customer Retention – don’t forget the emotional!
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Customer retention, emotion, top tips for customer retention, Real Value, listen, Surprise your customers, Say Thank you
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PUTTING PROCESS FIRST
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end to end process, Customers are Key, managing by process, owned processes, teamwork, Way of life
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Profitable business – tips from the front line
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Adding Value, profit, future purchases, Build a team, Invest, basic managament accounts, Successful businesses plan, future, Plan, successful growth, sustained profitability, efficient systems, train.
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Implementing a good Health and Safety System for your business
The Path to improve your quality of work/life balance
Recruiting safely
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Recruiting safely requires 3 steps to verify identity and avoid fines for hiring illegal workers.
Firstly obtain original documents, check the validity and detail and keep a copy.
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How to avoid Initiativitus or not following through when you need change!
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Too many intiatives without results lead to cynism amongst the work force. 5 things are needed for change to occur vision, skills, incentives, resources and an improvement plan.
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