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Systems

All things systems wise

Gemba Walks: A Non-Confrontational Internal Audit Method for Process Standardisation

on In any business, having clear and consistent processes is crucial to ensuring smooth operations, maintaining quality, and boosting productivity. Process standardisation—where everyone follows the same steps to achieve the same outcome—helps reduce mistakes, save time, and create predictable results. Using traditional internal audit methods to identify deviations from standard operating procedures (SOPs) can sometimes be Read More...

ISO Standards Climate Change Update 2024

on An amendment that affects several management system standards has been announced by ISO (www.iso.org/standard/88431.html) that applies to section 4 Context of the Organisation. This takes immediate effect, so as you review your context and interested parties these need to be taken into consideration. The standards affected are: ISO 9001 ISO 14001 ISO 27001 ISO 45001 Read More...

Navigating Net Zero: A Practical Guide for SMEs

on The path towards Net Zero emissions is not just an environmental imperative but also a strategic business decision. For small and medium-sized enterprises, this presents unique challenges and opportunities. Unlike their larger counterparts, SMEs often navigate with tighter resources and more direct market pressures. However, they also possess agility and the potential for innovative, rapid Read More...

Demonstrating SME potential to corporate/enterprise clients 

on SME owners and senior managers often find themselves in the difficult position of having to demonstrating the competence, capacity and capabilities of their business to meet the demanding needs of large clients in the corporate, enterprise and public sectors.  Gaining certification to an internationally recognised management system standard can help you demonstrate the competence, capability, Read More...

What are the benefits to SMEs of adopting Net Zero?

on Net zero refers to achieving a balance between the amount of greenhouse gas emissions produced and the amount removed from the atmosphere. Adopting net zero has become increasingly important for businesses of all sizes as the world moves towards a more sustainable future. Small and medium-sized enterprises (SMEs) have a unique opportunity to play a Read More...

A silver bullet to solve all business problems?

on Is digital transformation the a silver bullet to solve all business problems?  It certainly seems to be presented as such in some quarters. “Digital transformation is 30 per cent technology and 70 per cent people” I came across this quote Chris Dobbrow, vice president of Augury, and a champion of digital transformation in manufacturing.  He Read More...

McDonalds: Trail blazing a digital service revolution.

on McDonalds are trail blazers for the digital technology revolution.  They have lead the way in the adoption of self-service technology and have transformed the general perception of kiosks and touch screens. There are three lessons that other customer facing organisations can learn from the McDonalds revolution and it began by McDonalds recognising the problems they Read More...