Change Management

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Gemba Walks: A Non-Confrontational Internal Audit Method for Process Standardisation

on In any business, having clear and consistent processes is crucial to ensuring smooth operations, maintaining quality, and boosting productivity. Process standardisation—where everyone follows the same steps to achieve the same outcome—helps reduce mistakes, save time, and create predictable results. Using traditional internal audit methods to identify deviations from standard operating procedures (SOPs) can sometimes be Read More...

A silver bullet to solve all business problems?

on Is digital transformation the a silver bullet to solve all business problems?  It certainly seems to be presented as such in some quarters. “Digital transformation is 30 per cent technology and 70 per cent people” I came across this quote Chris Dobbrow, vice president of Augury, and a champion of digital transformation in manufacturing.  He Read More...

How big should your company be?

on As companies grow and employ more staff, the dynamics change. Everything is different when there are 25 employees as opposed to 6.  In the dot com era, the fast growing companies that were spinouts from large companies really enjoyed their freedom to act.  Then, as they grew, they found the maximum number of employees they Read More...

Life Is One Big Prioritisation Exercise…

on Whether you are choosing schools for little ones, finding your future home or picking which business problem you want to focus on solving first, we make priority decisions all the time. How do we do it? Sometimes gut feel works, we just ‘know’ what’s right. Sometimes the decision is taken out of our hands. Sometimes Read More...

Adaptability can be the key to increased emotional intelligence

on A well-known Chinese proverb says “The wise adapt themselves to circumstances, as water moulds itself to the pitcher”. Adaptability – the ability to be flexible and embrace new and creative thinking – is a crucial skill for leaders and a key emotional intelligence competency. In the Economist Intelligent Unit’s study Growing Global Executive Talent, respondents said that Read More...