Wilson Lee on
This company is a world leader in providing asset management solutions for telecoms equipment and mobile phones supporting some of the world’s largest corporations. Our involvement to process map all quality processes and to simplify the management of the quality system. By working with the Managing Director and members of the Senior Management Team we
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Alastair Inskip on
Changes at the top of any company can have seismic implications – not least for those striving to be part of the business succession plan. If you are a senior manager this is your opportunity to discover if there is a place for you to move up to become an owner of the company. However,
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Richard Garwell on
Management Styles are important and need to be appropriate to the organisation. Democratic Autocratic Paternalistic Consulting and Hippy are styles.
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Wilson Lee on
Great projects succeed because people want them to… So, how do you get people to want to? Some naturally will, but you can’t assume everyone will share that same enthusiasm. When you remove the inadvisable bribery and brute force, it boils down to overcoming resistance to change. What may seem insurmountable resistance can be tackled with
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Wilson Lee on
A company involved in legal services required a qualified person but one who had management capabilities as well. Company’s needs were changing and the business was about to be influenced by legislative changes. The job and process requirements were assessed and reviewed. A job specification and a person profile were agreed. This helped with the
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Wilson Lee on
The client company design, make and install natural wood kitchens and was working from limited premises with one employee assisting the owner. A strategic approach was taken in 1996 and, together with a systems review, process mapping and marketing tools with a computerised order management system, customer service has been enhanced significantly. Year on year
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